Privacy & Cookies
ACRA Ltd (ACRA) is committed to protecting your privacy when you use our on-line, telephone or other services. In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it.
Your acceptance of these privacy statement terms
What data do we collect and how do we use it?
ACRA collects and processes information about you in order to:
- Identify you each time you visit our website or wish to have a service provided;
- Process orders or applications submitted by you;
- Improve our services and website
- Customise your experience, for example, provide advertisements that we think are relevant to you and which support any specific requests for information you may make through keyword searches;
- Carry out research on the demographics, interests and behaviour of all of our customers; andSend you information we think you may find useful, including information about new ACRA products and services.
You may be asked, either when you register with us, or at other times, for information about yourself, such as your name, e-mail address, postal address and telephone number. You may also be asked to share with us your interests, and preferences. In addition, when you order certain goods or services from ACRA, we will need to know your payment details.
You are under no obligation to provide this information, but if you don’t then we may not be able to provide you with certain services and tailor our services for you (for example, tell you about special offers on things you’re interested in).
Log files/IP addresses
When you visit our website, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our website and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.
Non personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our website. You cannot be identified from this information and it is only used to assist us in providing an effective service on our website. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our website with information relating to the number of users linking to our website from their sites. You cannot be identified from this information.
Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a website if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user’s computer cookies do not personally identify customers or passwords.
- To identify who you are
- To estimate our audience size and patterns
- To track preferences and to improve and update our website
With who is the information shared?
ACRA will not share, sell or rent your personal information to third parties. However, we may disclose your personal information to third party suppliers who provide services on our behalf.
ACRA may disclose aggregate statistics about our sales, our website visitors and customers of our telephone services in order to describe our services to other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information.
ACRA may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of ACRA and its website, visitors to the website and customers of our services.
Our website contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. ACRA is not responsible for the privacy policies or the content of such sites.
We will only sell or rent your personal information to a third party either as part of a sale of the assets of ACRA or having ensured that steps have been taken to ensure that your privacy rights continue to be protected.
Information about products and services
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time ACRA Ltd may send you details of our products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please e-mail us at email@example.com
ACRA Ltd places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our website, we use secure server software (SSL). While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
Where is the information stored?
Information which you submit is stored on a computer located in the European Economic Area. This is necessary in order to process the information and to send you any information you have requested. Information submitted by you may be transferred by us to reputable third party suppliers, which may be situated outside the European Economic Area. Not all countries outside the EEA have data protection or privacy laws. In addition, if you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services.