Shipping Policy

Thank you for visiting and shopping at acraltd.ie. The following are the Terms and Conditions that constitute our Shipping Policy.

Domestic Shipping Policy

We are based in the Republic of Ireland.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method

Estimated delivery time

Shipment cost

Courier

3-5 business days

As advised at time of purchase

An Post

2-5 business days

As advised at time of purchase

 

Delivery delays can occasionally occur and are beyond our control. If you are concerned please email us at support@acraltd.ie

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped. The tracking number is available upon request and will be active within 24 hours of despatch.

Customs, Duties and Taxes

acraltd.ie is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

acraltd.ie is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the Republic of Ireland. If you require shipping outside of the Republic of Ireland please contact us at support@acraltd.ie before purchasing from our Shop.

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